Pre-Sales Service

Our pre-sales service is designed to help you make informed decisions by providing detailed information and expert guidance.
1

Product Consultation

Our knowledgeable team is available to answer your questions, provide product recommendations, and help you choose the best solution for your needs.
2

Technical Support

We offer technical advice and specifications to ensure compatibility and optimal performance.

3

Custom Solutions

If your requirements are unique, we can tailor our products or services to meet your specific needs.

4

Quotations & Proposals

We deliver timely and accurate quotations, along with detailed proposals outlining the benefits of our products or services.

In-Sales Service

During the sales process, we ensure a smooth and hassle-free transaction, keeping you informed every step of the way.
1

Efficient Order Processing

Manage orders with precision, provide instant confirmations and real-time updates.
2

Flexible Payment Solutions

Secure multi-currency and installment payment options for tailored convenience.


3

End-to-End Logistics

Oversee shipping, customs clearance, and delivery to ensure timely arrival in perfect condition.

4

Dedicated Support

Assign dedicated representatives for prompt responses and seamless communication.


After-Sales Service

Our commitment to customer satisfaction extends long after your purchase. We provide reliable after-sales support to ensure your continued satisfaction.
1

Warranty Services

We honor product waranties and
provide repair or replacement
seryices for eligible items.
2

Technical Support

Our support team is available totroubleshoot issues, answerquestions, and provide solutions.

3

Spare Parts & Repairs

Genuine spare parts and repairservices are available to extend thelifespan of your purchase.

4

Customer Feedback

We value your feedback and use itto improve our products and
services.


Why Choose Us?

Customer-Centric Approach

Your satisfaction is our top priority.
 

Expert Team

Our staff is highly trained and ready to assist you at every stage.tion is our top priority.

Comprehensive Support

From pre-sales consultation to after-sales care, we’ve got you covered.

Quality Assurance

We stand behind the quality of our products and services.
Focuses on the field of intelligent technology products.
  WhatsApp: +86 13553117062
  E-mail: sales@addotron.com
  Address: B2-301,No.33 Beihang Road, Yantai,  Shandong, P.R.China

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