1. | How to operate and use it? |
| Ready to use right out of the box; simply plug in the power, start with a single button press, and connect via the app or remote control—no further setup required. Please refer to the user manual for details. |
2. | How should a malfunction be resolved? |
| We provide 24/7 technical guidance; however, you will need to describe the issue in detail and provide video or photographic evidence so that we can offer an appropriate solution. |
3. | If a part needs to be replaced, how do I replace it? |
| We provide spare parts for wear-and-tear items, as well as instructional videos for replacement and installation. |
4. | How should it be maintained if not used for an extended period? |
| 1. Thoroughly remove any dirt and entangled debris from the robot. 2. Clean the filter thoroughly and let it dry. 3. Carefully inspect the battery casing for signs of damage or corrosion. 4. Ensure the robot is completely dry to prevent mold growth, and store it in a dry, well-ventilated area. |
